Incidents | Calcurates Incidents reported on status page for Calcurates https://status.calcurates.com/ https://d1lppblt9t2x15.cloudfront.net/logos/644c807f4bb78ac8ff1c686ad0b6871d.png Incidents | Calcurates https://status.calcurates.com/ en Rates API recovered https://status.calcurates.com/ Mon, 11 May 2026 09:41:22 +0000 https://status.calcurates.com/#3d0b9763b3ef2867d06acd42af4c7bbe6666f0b04e852f15e7800391c66c97d4 Rates API recovered api.calcurates.com recovered https://status.calcurates.com/ Mon, 11 May 2026 09:40:46 +0000 https://status.calcurates.com/#f23de5fe2dfdb02fa0504755b36180e9dc538c5a1f9750b8ab3b4731b41bfeff api.calcurates.com recovered Rates API went down https://status.calcurates.com/ Mon, 11 May 2026 09:36:25 +0000 https://status.calcurates.com/#3d0b9763b3ef2867d06acd42af4c7bbe6666f0b04e852f15e7800391c66c97d4 Rates API went down api.calcurates.com went down https://status.calcurates.com/ Mon, 11 May 2026 09:35:40 +0000 https://status.calcurates.com/#f23de5fe2dfdb02fa0504755b36180e9dc538c5a1f9750b8ab3b4731b41bfeff api.calcurates.com went down api.calcurates.com recovered https://status.calcurates.com/ Mon, 11 May 2026 09:16:47 +0000 https://status.calcurates.com/#2a0020001c3c42b736c2ffecf0bc0c0a6f124614d00e1c15403529cade42dad7 api.calcurates.com recovered api.calcurates.com went down https://status.calcurates.com/ Mon, 11 May 2026 09:14:46 +0000 https://status.calcurates.com/#2a0020001c3c42b736c2ffecf0bc0c0a6f124614d00e1c15403529cade42dad7 api.calcurates.com went down Rates API recovered https://status.calcurates.com/ Tue, 05 May 2026 19:02:35 +0000 https://status.calcurates.com/#001cb3efeb385f9899e4dba49daab74395733db32ac9dd8614c255adafbb39fa Rates API recovered api.calcurates.com recovered https://status.calcurates.com/ Tue, 05 May 2026 19:02:09 +0000 https://status.calcurates.com/#fdc9d4780190ac7c70a2d0d73adfb45e11efd615428577464b3a1842703109a7 api.calcurates.com recovered api.calcurates.com went down https://status.calcurates.com/ Tue, 05 May 2026 18:59:41 +0000 https://status.calcurates.com/#fdc9d4780190ac7c70a2d0d73adfb45e11efd615428577464b3a1842703109a7 api.calcurates.com went down Rates API went down https://status.calcurates.com/ Tue, 05 May 2026 18:57:33 +0000 https://status.calcurates.com/#001cb3efeb385f9899e4dba49daab74395733db32ac9dd8614c255adafbb39fa Rates API went down Rates API recovered https://status.calcurates.com/ Tue, 28 Apr 2026 04:54:36 +0000 https://status.calcurates.com/#1a88fe0d62a30f28f62847f887515347fd2c557d7e081e7aca9c3ede8cad2e83 Rates API recovered api.calcurates.com recovered https://status.calcurates.com/ Tue, 28 Apr 2026 04:52:47 +0000 https://status.calcurates.com/#ea332d036f33455e461b1388bb7fb5513d4b5fc33fe300ea94ecaae17931fd90 api.calcurates.com recovered Rates API went down https://status.calcurates.com/ Tue, 28 Apr 2026 04:51:26 +0000 https://status.calcurates.com/#1a88fe0d62a30f28f62847f887515347fd2c557d7e081e7aca9c3ede8cad2e83 Rates API went down api.calcurates.com went down https://status.calcurates.com/ Tue, 28 Apr 2026 04:49:53 +0000 https://status.calcurates.com/#ea332d036f33455e461b1388bb7fb5513d4b5fc33fe300ea94ecaae17931fd90 api.calcurates.com went down Rates API recovered https://status.calcurates.com/ Wed, 25 Mar 2026 05:46:13 +0000 https://status.calcurates.com/#6f32120455758adf2206bc4d16d4b733e7fc705efde3df02cd131e36747b60ca Rates API recovered Rates API went down https://status.calcurates.com/ Wed, 25 Mar 2026 05:44:30 +0000 https://status.calcurates.com/#6f32120455758adf2206bc4d16d4b733e7fc705efde3df02cd131e36747b60ca Rates API went down Rates API recovered https://status.calcurates.com/ Wed, 25 Mar 2026 05:43:24 +0000 https://status.calcurates.com/#65a7f8873a636d3021c7efe3fa4f23070a1aeb54d7c506710598e50175e9bf6c Rates API recovered api.calcurates.com recovered https://status.calcurates.com/ Wed, 25 Mar 2026 05:43:24 +0000 https://status.calcurates.com/#bbad123f1be00f003704f397cce74f6cce3e48c12403c2bfb5a7eb9e57e59939 api.calcurates.com recovered Rates API went down https://status.calcurates.com/ Wed, 25 Mar 2026 05:42:14 +0000 https://status.calcurates.com/#65a7f8873a636d3021c7efe3fa4f23070a1aeb54d7c506710598e50175e9bf6c Rates API went down api.calcurates.com went down https://status.calcurates.com/ Wed, 25 Mar 2026 05:40:43 +0000 https://status.calcurates.com/#bbad123f1be00f003704f397cce74f6cce3e48c12403c2bfb5a7eb9e57e59939 api.calcurates.com went down my.calcurates.com recovered https://status.calcurates.com/ Fri, 20 Feb 2026 05:41:25 +0000 https://status.calcurates.com/#8f22f3f8482b1d6e17caaad81819a3f9442de44bd982e04b42d13320baa8340e my.calcurates.com recovered my.calcurates.com went down https://status.calcurates.com/ Fri, 20 Feb 2026 05:39:32 +0000 https://status.calcurates.com/#8f22f3f8482b1d6e17caaad81819a3f9442de44bd982e04b42d13320baa8340e my.calcurates.com went down Rates API recovered https://status.calcurates.com/ Fri, 20 Feb 2026 05:35:24 +0000 https://status.calcurates.com/#9c7cce0cb94897a75533275abdc93b6917d36d4d8c728853e15ab7420e21f6bc Rates API recovered api.calcurates.com recovered https://status.calcurates.com/ Fri, 20 Feb 2026 05:34:39 +0000 https://status.calcurates.com/#1324365f7307b8186d6b19101b4de266cbbd7ca7b6f393cfa7f6b3f2143a9914 api.calcurates.com recovered Rates API went down https://status.calcurates.com/ Fri, 20 Feb 2026 05:32:30 +0000 https://status.calcurates.com/#9c7cce0cb94897a75533275abdc93b6917d36d4d8c728853e15ab7420e21f6bc Rates API went down api.calcurates.com went down https://status.calcurates.com/ Fri, 20 Feb 2026 05:31:40 +0000 https://status.calcurates.com/#1324365f7307b8186d6b19101b4de266cbbd7ca7b6f393cfa7f6b3f2143a9914 api.calcurates.com went down Rates API recovered https://status.calcurates.com/ Thu, 12 Feb 2026 19:58:57 +0000 https://status.calcurates.com/#2973f7001c657a1fa8637ee10def444839001c3a165956f4f8f55bbf2906dc6b Rates API recovered api.calcurates.com recovered https://status.calcurates.com/ Thu, 12 Feb 2026 19:58:41 +0000 https://status.calcurates.com/#49da3c89181f0cbd511334bd1719fb1945be80fae972895cb53f08a78fa4e93d api.calcurates.com recovered api.calcurates.com went down https://status.calcurates.com/ Thu, 12 Feb 2026 19:53:35 +0000 https://status.calcurates.com/#49da3c89181f0cbd511334bd1719fb1945be80fae972895cb53f08a78fa4e93d api.calcurates.com went down Rates API went down https://status.calcurates.com/ Thu, 12 Feb 2026 19:51:21 +0000 https://status.calcurates.com/#2973f7001c657a1fa8637ee10def444839001c3a165956f4f8f55bbf2906dc6b Rates API went down Rates API recovered https://status.calcurates.com/ Wed, 21 Jan 2026 05:34:07 +0000 https://status.calcurates.com/#130882fa1df32c5e3db99d5ad6f07e87460eac972793b024cdf26959ffe1351f Rates API recovered api.calcurates.com recovered https://status.calcurates.com/ Wed, 21 Jan 2026 05:33:57 +0000 https://status.calcurates.com/#31567ed7356c5a840d2fee25123d3b515180beac409d53eec12fc958f7f085a2 api.calcurates.com recovered Rates API went down https://status.calcurates.com/ Wed, 21 Jan 2026 05:32:58 +0000 https://status.calcurates.com/#130882fa1df32c5e3db99d5ad6f07e87460eac972793b024cdf26959ffe1351f Rates API went down api.calcurates.com went down https://status.calcurates.com/ Wed, 21 Jan 2026 05:31:45 +0000 https://status.calcurates.com/#31567ed7356c5a840d2fee25123d3b515180beac409d53eec12fc958f7f085a2 api.calcurates.com went down my.calcurates.com recovered https://status.calcurates.com/ Fri, 19 Dec 2025 05:12:30 +0000 https://status.calcurates.com/#5c5e2aeca76d77ebe2593e8b5145446d418bac4ecb458179a7cfa3ab95ab7733 my.calcurates.com recovered Rates API recovered https://status.calcurates.com/ Fri, 19 Dec 2025 05:11:37 +0000 https://status.calcurates.com/#99850f96d40143626f1a02e42e82441a5fba15469239cca8495a91e5a7bbbec8 Rates API recovered api.calcurates.com recovered https://status.calcurates.com/ Fri, 19 Dec 2025 05:10:47 +0000 https://status.calcurates.com/#6c59a8b0b73d2840ec2dd2e4a6555edde27e2cf4096885452a89a1c6418c739e api.calcurates.com recovered Rates API went down https://status.calcurates.com/ Fri, 19 Dec 2025 05:08:48 +0000 https://status.calcurates.com/#99850f96d40143626f1a02e42e82441a5fba15469239cca8495a91e5a7bbbec8 Rates API went down api.calcurates.com went down https://status.calcurates.com/ Fri, 19 Dec 2025 05:07:41 +0000 https://status.calcurates.com/#6c59a8b0b73d2840ec2dd2e4a6555edde27e2cf4096885452a89a1c6418c739e api.calcurates.com went down my.calcurates.com went down https://status.calcurates.com/ Fri, 19 Dec 2025 05:06:37 +0000 https://status.calcurates.com/#5c5e2aeca76d77ebe2593e8b5145446d418bac4ecb458179a7cfa3ab95ab7733 my.calcurates.com went down calcurates.com recovered https://status.calcurates.com/ Fri, 12 Dec 2025 18:23:11 +0000 https://status.calcurates.com/#d066bf16b20b59681b19ef37e56c8d20750057f26f228cf114af174ef06fb756 calcurates.com recovered calcurates.com went down https://status.calcurates.com/ Fri, 12 Dec 2025 13:48:22 +0000 https://status.calcurates.com/#d066bf16b20b59681b19ef37e56c8d20750057f26f228cf114af174ef06fb756 calcurates.com went down my.calcurates.com recovered https://status.calcurates.com/ Tue, 02 Dec 2025 20:10:44 +0000 https://status.calcurates.com/#26e2e493be6ca63e456fc223c26658953ec0e3b08aac1668a70dd54193676047 my.calcurates.com recovered my.calcurates.com went down https://status.calcurates.com/ Tue, 02 Dec 2025 20:07:45 +0000 https://status.calcurates.com/#26e2e493be6ca63e456fc223c26658953ec0e3b08aac1668a70dd54193676047 my.calcurates.com went down Carrier real-time rates timeouts https://status.calcurates.com/incident/704998 Tue, 12 Aug 2025 17:05:00 -0000 https://status.calcurates.com/incident/704998#ff2024baf06df227acaa78490a2a9b4763d204c25127bdd44f8723b150218aae This incident has been resolved Carrier real-time rates timeouts https://status.calcurates.com/incident/704998 Tue, 12 Aug 2025 16:36:00 -0000 https://status.calcurates.com/incident/704998#534945d1b9d251b6096ac3e4679f8771d1cf7c24baddbc5f22fe58571b276b02 A fix has been implemented on our Carriers API provider's side and we are monitoring the results. Carrier real-time rates timeouts https://status.calcurates.com/incident/704998 Tue, 12 Aug 2025 16:15:00 -0000 https://status.calcurates.com/incident/704998#efee402feb5a1e0b9a2d4a1be852c3c27ebb8e6612935159d8aca7bb34b17aa7 The issue has been identified and a fix is being implemented on our Carrier API provider's end Carrier real-time rates timeouts https://status.calcurates.com/incident/704998 Tue, 12 Aug 2025 16:00:00 -0000 https://status.calcurates.com/incident/704998#adb5ee333f12b465100b896890c065d282f3703630c7438de983a0c5e8f9cff0 We are currently experiencing carrier real-time rates timeouts affected by the incident on our Carrier API provider's side (ShipEngine / ShipStation) - https://status.shipengine.com/incidents/q66vxd4sp644 Server side incident - shipping methods and rates might not be available https://status.calcurates.com/incident/626617 Mon, 28 Jul 2025 16:42:00 -0000 https://status.calcurates.com/incident/626617#c72413280aaac0c82bdc0880efb996cdbf99aabea59c5039d017913c27aba5d4 At this time our server provider was able to correct the issues affecting all services in their data center. They will be monitoring this closely to ensure continued stability. Reference - https://status.linode.com/incidents/6yw88b0ft94g All Calcurates services the "Estimated Shipping" app for Shopify are back online. Server side incident - shipping methods and rates might not be available https://status.calcurates.com/incident/626617 Sun, 27 Jul 2025 17:17:00 -0000 https://status.calcurates.com/incident/626617#778781b024ff5fff8fdce3d8db8693a20668e187a08dcb3e888abf67e60f4d94 All our services except for the "Estimated Shipping" app for Shopify are back online. We are still monitoring the incident on our server side here - https://status.linode.com/incidents/6yw88b0ft94g Server side incident - shipping methods and rates might not be available https://status.calcurates.com/incident/626617 Sun, 27 Jul 2025 17:11:00 -0000 https://status.calcurates.com/incident/626617#135daf6be7feed9b3d60d7087c0ae5718f535d63d1169dd12520ddb15f93e237 The incident is still taking place and we are waiting for further updates from our server provider - https://status.linode.com/incidents/6yw88b0ft94g Server side incident - shipping methods and rates might not be available https://status.calcurates.com/incident/626617 Sun, 27 Jul 2025 13:59:00 -0000 https://status.calcurates.com/incident/626617#8fbb2a5ae97899092dc5b90ef405e86a59ce296060e80b09bfcda79806995ab7 The server provider's team has identified the issue affecting connectivity in their data center. The issue is related to heating/cooling complications in the data center due to a power outage. The power outage has been fixed and they are working quickly to bring their services back online and will provide an update as soon as the solution is in place. Server side incident - shipping methods and rates might not be available https://status.calcurates.com/incident/626617 Sun, 27 Jul 2025 13:29:00 -0000 https://status.calcurates.com/incident/626617#fb170704d9c61b4e9032f243d628915d37359bea60a6ed13855bbbc3864aa779 Our team continues investigating an issue on our server provider's side - https://status.linode.com/incidents/6yw88b0ft94g During this time, users may experience unavailability issues for Calcurates services deployed in this data center. We will share additional updates as we have more information. Server side incident - shipping methods and rates might not be available https://status.calcurates.com/incident/626617 Sun, 27 Jul 2025 10:08:00 -0000 https://status.calcurates.com/incident/626617#33ce2e255d58d38a13b502653cd8b628ef7cff8a01d200f0f6153b529f43b23c We are currently experiencing and monitoring the issue on our server provider's end - https://status.linode.com/incidents/6yw88b0ft94g Outages due to database incident https://status.calcurates.com/incident/407018 Wed, 31 Jul 2024 17:13:00 -0000 https://status.calcurates.com/incident/407018#d92bfeaa7d7675f640ee969c5340aca2c33435cbe8afb53d9e50bd51ea437cb6 The issue has been resolved. Now operational. Outages due to database incident https://status.calcurates.com/incident/407018 Wed, 31 Jul 2024 16:58:00 -0000 https://status.calcurates.com/incident/407018#fd399b6b7a89e7d4a42e952b8213de7c17693ede5878d5827f4d3dabe716ae82 We are experiencing API outages. The issue is related to our database. We are working on fixing the issue. Temporary disruption for real-time carrier rates https://status.calcurates.com/incident/366070 Tue, 07 May 2024 13:21:00 -0000 https://status.calcurates.com/incident/366070#844db9936d529ad59865b30d44d416a0bce570ffcbff57f83a0d6f44aa649f05 Real-time carrier rates incident has been resolved. Now operational. Temporary disruption for real-time carrier rates https://status.calcurates.com/incident/366070 Tue, 07 May 2024 12:57:00 -0000 https://status.calcurates.com/incident/366070#34c627801d267e0c7d6ec8afa67a91bef88da70180b3b5adbc89a264e399c830 Real-time carrier rates are currently disrupted. We are working on fixing the issue. Rates API outage https://status.calcurates.com/incident/360039 Mon, 22 Apr 2024 07:24:00 -0000 https://status.calcurates.com/incident/360039#c6ac6c37c573da31a28a1273aec70333129468ff9c7ac75cc4f96a473f55b437 Rates API incident has been resolved. Rates API is now operational. Rates API outage https://status.calcurates.com/incident/360039 Mon, 22 Apr 2024 07:09:00 -0000 https://status.calcurates.com/incident/360039#22b365ef9654c872f5591cc5a182173cc1b6325d94db44bb584f410861c8a0a2 Our Rates API is currently down due to service disruption and freezing of software processes. We are working on fixing the issue.