Incidents and maintenance reported on status page for Calcurates https://status.calcurates.com/ https://d1lppblt9t2x15.cloudfront.net/logos/644c807f4bb78ac8ff1c686ad0b6871d.png https://status.calcurates.com/ en https://status.calcurates.com/incident/704998 Tue, 12 Aug 2025 17:05:00 -0000 https://status.calcurates.com/incident/704998#ff2024baf06df227acaa78490a2a9b4763d204c25127bdd44f8723b150218aae Incident This incident has been resolved https://status.calcurates.com/incident/704998 Tue, 12 Aug 2025 16:36:00 -0000 https://status.calcurates.com/incident/704998#534945d1b9d251b6096ac3e4679f8771d1cf7c24baddbc5f22fe58571b276b02 Incident A fix has been implemented on our Carriers API provider's side and we are monitoring the results. https://status.calcurates.com/incident/704998 Tue, 12 Aug 2025 16:15:00 -0000 https://status.calcurates.com/incident/704998#efee402feb5a1e0b9a2d4a1be852c3c27ebb8e6612935159d8aca7bb34b17aa7 Incident The issue has been identified and a fix is being implemented on our Carrier API provider's end https://status.calcurates.com/incident/704998 Tue, 12 Aug 2025 16:00:00 -0000 https://status.calcurates.com/incident/704998#adb5ee333f12b465100b896890c065d282f3703630c7438de983a0c5e8f9cff0 Incident We are currently experiencing carrier real-time rates timeouts affected by the incident on our Carrier API provider's side (ShipEngine / ShipStation) - https://status.shipengine.com/incidents/q66vxd4sp644 https://status.calcurates.com/incident/626617 Mon, 28 Jul 2025 16:42:00 -0000 https://status.calcurates.com/incident/626617#c72413280aaac0c82bdc0880efb996cdbf99aabea59c5039d017913c27aba5d4 Incident At this time our server provider was able to correct the issues affecting all services in their data center. They will be monitoring this closely to ensure continued stability. Reference - https://status.linode.com/incidents/6yw88b0ft94g All Calcurates services the "Estimated Shipping" app for Shopify are back online. https://status.calcurates.com/incident/626617 Sun, 27 Jul 2025 17:17:00 -0000 https://status.calcurates.com/incident/626617#778781b024ff5fff8fdce3d8db8693a20668e187a08dcb3e888abf67e60f4d94 Incident All our services except for the "Estimated Shipping" app for Shopify are back online. We are still monitoring the incident on our server side here - https://status.linode.com/incidents/6yw88b0ft94g https://status.calcurates.com/incident/626617 Sun, 27 Jul 2025 17:11:00 -0000 https://status.calcurates.com/incident/626617#135daf6be7feed9b3d60d7087c0ae5718f535d63d1169dd12520ddb15f93e237 Incident The incident is still taking place and we are waiting for further updates from our server provider - https://status.linode.com/incidents/6yw88b0ft94g https://status.calcurates.com/incident/626617 Sun, 27 Jul 2025 13:59:00 -0000 https://status.calcurates.com/incident/626617#8fbb2a5ae97899092dc5b90ef405e86a59ce296060e80b09bfcda79806995ab7 Incident The server provider's team has identified the issue affecting connectivity in their data center. The issue is related to heating/cooling complications in the data center due to a power outage. The power outage has been fixed and they are working quickly to bring their services back online and will provide an update as soon as the solution is in place. https://status.calcurates.com/incident/626617 Sun, 27 Jul 2025 13:29:00 -0000 https://status.calcurates.com/incident/626617#fb170704d9c61b4e9032f243d628915d37359bea60a6ed13855bbbc3864aa779 Incident Our team continues investigating an issue on our server provider's side - https://status.linode.com/incidents/6yw88b0ft94g During this time, users may experience unavailability issues for Calcurates services deployed in this data center. We will share additional updates as we have more information. https://status.calcurates.com/incident/626617 Sun, 27 Jul 2025 10:08:00 -0000 https://status.calcurates.com/incident/626617#33ce2e255d58d38a13b502653cd8b628ef7cff8a01d200f0f6153b529f43b23c Incident We are currently experiencing and monitoring the issue on our server provider's end - https://status.linode.com/incidents/6yw88b0ft94g https://status.calcurates.com/incident/407018 Wed, 31 Jul 2024 17:13:00 -0000 https://status.calcurates.com/incident/407018#d92bfeaa7d7675f640ee969c5340aca2c33435cbe8afb53d9e50bd51ea437cb6 Incident The issue has been resolved. Now operational. https://status.calcurates.com/incident/407018 Wed, 31 Jul 2024 16:58:00 -0000 https://status.calcurates.com/incident/407018#fd399b6b7a89e7d4a42e952b8213de7c17693ede5878d5827f4d3dabe716ae82 Incident We are experiencing API outages. The issue is related to our database. We are working on fixing the issue. https://status.calcurates.com/incident/366070 Tue, 07 May 2024 13:21:00 -0000 https://status.calcurates.com/incident/366070#844db9936d529ad59865b30d44d416a0bce570ffcbff57f83a0d6f44aa649f05 Incident Real-time carrier rates incident has been resolved. Now operational. https://status.calcurates.com/incident/366070 Tue, 07 May 2024 12:57:00 -0000 https://status.calcurates.com/incident/366070#34c627801d267e0c7d6ec8afa67a91bef88da70180b3b5adbc89a264e399c830 Incident Real-time carrier rates are currently disrupted. We are working on fixing the issue. https://status.calcurates.com/incident/360039 Mon, 22 Apr 2024 07:24:00 -0000 https://status.calcurates.com/incident/360039#c6ac6c37c573da31a28a1273aec70333129468ff9c7ac75cc4f96a473f55b437 Incident Rates API incident has been resolved. Rates API is now operational. https://status.calcurates.com/incident/360039 Mon, 22 Apr 2024 07:09:00 -0000 https://status.calcurates.com/incident/360039#22b365ef9654c872f5591cc5a182173cc1b6325d94db44bb584f410861c8a0a2 Incident Our Rates API is currently down due to service disruption and freezing of software processes. We are working on fixing the issue.